Protecting Privacy Across Borders

SHYAKA

Hands for Child

Our commitment to protecting the privacy of donors, volunteers, and beneficiaries around the world.

Last Updated: March 15, 2025

Information Collection

As a global charity organization, SHYAKA collects information from donors, volunteers, beneficiaries, and visitors to our website:

  • Personal identification information (name, address, nationality)
  • Contact details (email, phone number, preferred language)
  • Donation and payment information
  • Volunteer applications and qualifications
  • Beneficiary program participation details
  • Site usage data and communication preferences

Information Usage

SHYAKA uses your information responsibly for:

  • Processing donations and issuing tax receipts where applicable
  • Connecting volunteers with appropriate opportunities
  • Delivering aid and services to beneficiaries
  • Communicating impact reports and program updates
  • Improving our global programs and services
  • Complying with international charity regulations

International Data Transfers

As a global organization operating in multiple countries, SHYAKA may transfer data across international borders:

  • We implement appropriate safeguards for international data transfers
  • We comply with applicable data protection laws in all regions we operate
  • We maintain consistent security standards across all our global operations
  • We conduct regular assessments of our international data protection practices

Data Sharing

SHYAKA may share information with:

  • Partner organizations delivering joint humanitarian programs
  • Payment processors for donation transactions
  • Government agencies for regulatory compliance
  • Grant providers requiring program reports
  • Service providers who help us operate (with strict confidentiality agreements)

Donor & Beneficiary Rights

We respect the rights of our global stakeholders:

  • Access your personal information in our records
  • Request correction of inaccurate information
  • Withdraw consent for certain data processing activities
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of communications or specify communication preferences
  • Lodge concerns with our Global Data Protection Officer

Data Protection

SHYAKA implements comprehensive security measures to protect data across our global operations:

  • End-to-end encryption for sensitive information
  • Access controls and authentication safeguards
  • Regular security audits and vulnerability assessments
  • Staff training on international data protection standards
  • Secure data storage with appropriate regional compliance

Compliance Framework

SHYAKA adheres to global data protection standards including:

  • General Data Protection Regulation (GDPR)
  • Various national data protection regulations in countries where we operate
  • International humanitarian standards for beneficiary data protection
  • Donor privacy best practices
  • Regular policy reviews to address evolving international requirements

Contact Our Global Data Protection Team

For any privacy concerns or to exercise your data rights, please reach out to our Global Data Protection Officer. We're committed to addressing your inquiries in a timely manner.

SHYAKA operates globally and respects the privacy regulations of all countries where we work. This policy is adapted to meet the highest standards of global data protection.

© 2025 shyaka.org.rw. All rights reserved.