Terms of Service

Acceptance of Terms

By accessing our services and making donations, you agree to these comprehensive terms and conditions, which govern your interaction with shyaka.org.rw.

Donation Policies

When making donations to shyaka.org.rw:

• All donations are voluntary and non-refundable unless required by law
• We accept donations in multiple currencies with appropriate conversion rates applied
• Donors receive tax receipts where applicable under relevant jurisdictions
• Recurring donations can be modified or canceled through your donor account

Fund Allocation & Transparency

shyaka.org.rw commits to responsible fund management:

• At least 80% of donations directly support program activities in Rwanda
• Administrative costs are kept to necessary minimums
• Annual financial reports are published on our website
• Donors have the right to designate funds for specific programs

Privacy & Data Protection

shyaka.org.rw respects donor privacy and data security:

• Personal information is collected only with explicit consent
• Donor data is protected according to international data protection standards
• We do not sell or share donor information with unaffiliated third parties
• Donors may opt out of communications at any time

Limitation of Liability

shyaka.org.rw shall not be liable for:

• Indirect or consequential damages related to website use
• Service interruptions due to circumstances beyond our control
• Third-party payment processor issues or failures
• Changes to program implementation due to local conditions in Rwanda

Terms Modification

We reserve the right to modify these terms:

• Updates reflect changes in operations, law, or best practices
• Material modifications will be announced via email and website notices
• Continued engagement with shyaka.org.rw implies acceptance of updated terms

International Operations

As a global organization operating primarily in Rwanda:

• We comply with relevant international charity regulations
• Local laws of Rwanda apply to our on-ground operations
• International donors are subject to the laws of their respective countries
• Cross-border fund transfers are conducted through authorized channels