Our Commitment to You

Transparency Pledge

At SHYAKA, we believe transparency is fundamental to trust. Our pledge represents our ongoing commitment to accountability to our donors, partners, and the communities we serve in Rwanda.

Last Updated: 2025-03-24

Our Promise to Stakeholders Worldwide

As an organization operating in Rwanda with global support, we recognize our responsibility to maintain the highest standards of transparency with all stakeholders. We pledge to provide clear, accessible information about our finances, operations, and impact to donors, beneficiaries, and partners across the world.

This pledge is not just a statement—it's a living commitment that guides our daily operations and strategic decisions. We welcome scrutiny and feedback as we continuously improve our transparency practices.

Our Five Pillars of Transparency

Financial Transparency

  • Publication of audited financial statements annually
  • Detailed program expense breakdowns by project and region
  • Full disclosure of administrative and fundraising costs
  • Real-time donation tracking for major initiatives

Impact Reporting

  • Quarterly impact reports with measurable outcomes
  • Independent verification of program results
  • Long-term tracking of sustainable development indicators
  • Failure and learning reports alongside success stories

Governance Standards

  • Publication of board member credentials and affiliations
  • Transparent board selection process and term limits
  • Conflict of interest policies with annual disclosures
  • Regular independent governance reviews

Program Implementation

  • Community involvement in program design and evaluation
  • Local Rwandan staff hiring and capacity building priorities
  • Publication of program methodologies and adaptations
  • Clear criteria for program initiation and conclusion

Global Standards Compliance

  • Adherence to International Aid Transparency Initiative (IATI) standards
  • Compliance with charity regulations in all donor countries
  • Conformity with Rwanda's NGO accountability requirements
  • Annual third-party certifications of ethical practices

International Standards We Uphold

International Aid Transparency Initiative (IATI)

SHYAKA publishes program data according to IATI standards

Sphere Standards

Our humanitarian programs adhere to Sphere minimum standards

Core Humanitarian Standard (CHS)

We're committed to the nine commitments of quality and accountability

Charity Navigator Four-Star Rating

SHYAKA maintains top ratings for financial health and accountability

How You Can Hold Us Accountable

We invite all stakeholders to review our reports, ask questions, and provide feedback on our transparency practices.

For inquiries about our transparency practices or to request additional information, please contact our transparency officer.

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